CalderaCare is a set of additional, exclusive features including all major upgrades, premium training content, and priority access to Caldera's technical support. An annual subscription to CalderaCare ensures your CalderaRIP software is kept up-to-date with the latest version and enhancements.

More than a Support Solution

Besides premium technical support, CalderaCare includes a range of benefits to help you make the most of your production.

Guaranteed support response times

When you register a support request, the priority and response times are guaranteed within 2h for a critical issue, 4h for a major issue, and 8h for a minor issue. CalderaCare supports multi-printer production sites.

All the latest versions and updates

CalderaCare includes all CalderaRIP upgrades (major & minor) and grants you access to exclusive features to expand print & cut possibilities.

Access exclusive features in CalderaRIP

Unlock additional features to optimize your production, such as automatic job submission (SmartImport) and easier integration to third-party applications (REST API).

Reduce ink consumption by up to 35%

A CalderaCare subscription includes 1 license of their best-selling option InkPerformer. Enable InkPerformer to reduce your ink consumption and production costs, without compromising color accuracy.

Unlimited access to online trainings

Caldera's online training sessions are the best way to get fast and effective training on CalderaRIP modules. They provide courses on CalderaRIP basics, color management, and more.

Updating your equipment?

When your production scales, Caldera scales with you. With CalderaCare, Large* driver swaps are included, and Grand* driver swaps are available for a reduced fee.

*Large and Grand are driver categories that Caldera uses to classify print & cut peripherals. Contact Caldera or check their supported peripherals for more information.