←Close
Login
Careers
Blog
Contact Us
Need Help?
1-800-771-9665
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form
Free Shipping Over $149!
*To the contiguous US only.
View Cart (0)
$0
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form
Shop by Brand
Aurora
Avery
Barbieri
Beaver
Caldera
Canon
Canson Infinity
Chromaluxe
CHROMiX QC Software
ClearStar
ColorMetrix
EFI
EIZO
Enfocus
EPSON
Foster Keencut
GBC
GFP
Geo Knight
GMG
Graphtec
GTI
Hahnemuhle
HP
Ilford Galerie Prestige
ImagePrint
Inkjet Art
IJ Technologies
InkPress
Innova
Just Normlicht
Kodak
Korographics
Lawson
Magic
Magiclee
Measure Color
Mid-States Graphics
Moab
Museo
NEC
Oce
ONYX
Photo-Tex
Premier Art
SAI
Sawgrass
Simply Elegant
SolvArt
Techkon
Tucanna
UltraFlex
Unisub
Vescom
Wasatch
X-Rite
Xerox
Shop All Brands
Ink & Toner
EPSON Ink
Canon Ink & Toner
HP Ink & Toner
Xerox Toner & Accessories
Shop All Ink & Toner
Printers & Hardware
Printers
EPSON Printers
Canon Printers
HP Printers
Photo/Fine Art Aqueous
Desktop Printers
Latex Printers
Solvent Printers
Direct To Garment Printers
Flatbed Printers
Proofing Printers
Search By Printer Size
CAD Plotters
MFP Printers
Demo Printers
Screen Print Bundles
Printer Accessories
Canon Printer Accessories
Canon Printer Warranties
EPSON Printer Accessories
EPSON Printer Warranties
HP Printer Accessories
HP Printer Warranties
Hardware
Cutters & Trimmers
Direct To Garment
Drivers & Profiles
Dye Sublimation
Heat Presses
Laminators & Laminate
Light Booths
Measurement Devices
Monitors
Multimedia Viewers
Scanners
Shop All Printers & Hardware
Paper
EPSON Paper
Sheets by Size
Rolls by Size
Photo Paper
Fine Art Paper
Luster
Matte
Canvas
Glossy
Baryta
Textured & Watercolor
Cards
Metallic
Smooth Fine Art
Latex
Poster Paper
Proofing Paper
Rigid
Samples
Sign/Banner
Solvent
Sublimation
Transfer Paper
Wallcoverings
Film
CAD/Bond Paper
Shop by Brand
Shop All Paper
Finishing
Banner Stands
Canvas Stretchers
Color Management
Cutters
D-Roller
Gallery Wrap Stretcher Bars
Handling & Storage Bags, Back Boards & More
Heat Presses & Accessories
HVLP Spray System
Laminators
Pre-Coating
Top Coats
Shop All Finishing
Color Services (colorHQ)
Light Booths
Measurement Devices
Monitors
Profiling Solutions
QC Software
RIP Software & Solutions
X-Rite ColorMunki Solutions
Events
On-Site Services
Learning Center
Shop All Color Services
Specials
Shop All Specials
Visit our Showroom in Rolling Meadows IL!
Schedule Demo
Home
>
Shop by Brand
>
Caldera
>
CalderaCare Large (Up to 3 Drivers)
Our Price:
$
995.00
Stock Status:Please Call for Availability
Product Code:
04060120000
Qty:
Description
For VisualRIP products including free upgrade + 2 Webinar credits + Guaranteed L2 support
From Caldera:
The support and maintenance solution
What is CalderaCare?
CalderaCare is the support and maintenance solution for your Caldera RIP software, that will keep your production up and running when you need it most. Whatever the issue, our team of technical experts will be on hand – and a subscription to CalderaCare also ensures all your software products will be kept up-to-date with the latest versions and enhancements.
Not only can CalderaCare provide you with support when you have a problem, but it comes with a range of other user benefits to help you optimize your workflow.
Fast support
When you register a support request, the priority and response times are in accordance with specified guidelines. CalderaCare is your route to direct contact with Caldera experts.
Always up-to-date
Your Caldera software products covered by your CalderaCare subscription, will be continually updated with new features to enhance your workflow, including major upgrades to new versions.
Optimal production
Your access to future Caldera upgrades and version releases, helps keep your production capabilities current, and at optimal levels
Two webinars included
Each CalderaCare contract includes two Caldera webinars per year.
And much more…
CalderaCare offers remote control assistance – one of our experts will take control of your workstation
New content will ensure that your operators are fully up to date with the products they’re using
You can consolidate all your RIP software into one license – so one CalderaCare subscription can support a multi-printer site
CalderaCare grants access to the Workspace customer portal and to our library of print profiles
When you need expert support
With a CalderaCare customer service contract, peace of mind is included in the price – it’s your guarantee of timely intervention by one of our team of software experts, with response guidelines in place from the moment you raise a ticket. Depending upon the severity of the issue, callers are offered options to register the request as critical, major or minor:
Critical
– 2h response time – if your production is blocked and there’s no existing solution or workaround to your knowledge
Major
– 4h response time – production is still possible but not as efficiently as usual and, while a solution may exist, it’s not obvious to find or apply
Minor
– 8h response time – when production isn’t significantly impacted, but you have an issue that needs a Caldera support solution
Response times are counted from the start of the creation of a support ticket during the published CalderaCare working hours for your region.
CalderaCare content
Without CalderaCare
With CalderaCare
Targeted Response Time
–
Critical 2h / Major 4h / Minor 8h
Customer Portal*
✓
✓
Remote Control
–
✓
Issue Follow up
–
Weekly email report
Caldera Webinars
Prepayment required
2 per year
Major upgrades
–
✓
* Customer Portal will be accessed via Workspace
Related Items
Caldera VisualRIP+ Pro
Caldera Upgrade Large (Up to 3 Drivers)
Caldera VisualRIP+ Enterprise
Caldera GrandRIP+ Pro
Our Price:
$1,795.00
Our Price:
$1,495.00
Our Price:
$2,295.00
Our Price:
$3,995.00
Caldera Upgrade Grand (Up to 3 Drivers)
CalderaCare Grand (Up to 3 Drivers)
Caldera TextilePro Large
Caldera GrandRIP+ Enterprise
Our Price:
$12,695.00
Our Price:
$1,795.00
Our Price:
$3,595.00
Our Price:
$5,595.00
Share your knowledge of this product.
Be the first to write a review »
(Your shopping cart is empty)