Support typeOnsite repair
Additional support optionDefective media retention
Duration4 years
Response timeNext business day response
Coverage windowStandard workdays - 9 hours
Place of serviceOnsite
Service methodOnsite repair
Warranty coverageIn warranty
Legal disclaimerService levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.