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The Gold plan is limited to 3 on-site visits per year, with a maximum of 4 print head replacements. Coverage includes parts and labor. The plan is a one year extension to the initial 1 year service plan included with the Epson SureColor S30/S40, and is 'stackable' to get up to 3 years of total coverage (1 year inbox and 2 year extensions). This extended service plan does not effect or change the initial 1 year service plan included with the Epson SureColor S30/S40.